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Go to the shopFree Delivery Mainland UK
Estimated at 3-5 working days from order date when you order by 2pm
For customers in the UK who order from Oilganic, we strive to deliver your products within 1-3 business days, provided they are in stock. Our preferred shipping method is first-class Royal Mail, although there may be rare instances where delivery takes longer. In such cases, we will inform you via email and appreciate your understanding.
For individual orders, we use Royal Mail to ensure that your products arrive safely and quickly. For international shipping, please note that any duties or custom-clearance fees for addresses outside the EU are the responsibility of the customer.
According to Royal Mail, products sent to European destinations will typically arrive within three working days, while worldwide delivery will take up to five days from the date of posting. If you require faster shipping or recorded delivery, please contact us before placing your order.
If your order goes missing, we will replace it. A missing item is defined by Royal Mail as one that hasn't arrived within 15 working days for UK shipments, 20 working days for European destinations, and 25 working days for all other destinations from the date of posting. Please notify us of any missing items within two months from the date of ordering.
If you need to return a product, please be aware that the UK Distance Selling Regulations stipulate a 14-day cooling-off period. Returned products must be unused, and the cost of return is the responsibility of the customer.
Our goal is your complete satisfaction with your purchases. If for any reason you are not satisfied, please notify us via our website contact form, and we will work with you to ensure your satisfaction. We usually respond within 24 hours.
